Hotel Reservations Department

Hotel Reservations Department

1st - 5th Grade

7 Qs

quiz-placeholder

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Hotel Reservations Department

Hotel Reservations Department

Assessment

Quiz

Education

1st - 5th Grade

Practice Problem

Medium

Created by

Angelina Gatica

Used 9+ times

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7 questions

Show all answers

1.

MULTIPLE CHOICE QUESTION

45 sec • 1 pt

Reservations department deal with different type of customers, which are these?

Retailers agencies, wholesalers, OTAS, companies and others

Just guests and VIPS

2.

MULTIPLE CHOICE QUESTION

45 sec • 1 pt

Forcasting occupancy means:

Projecting the future occupancy

Calculated rates

Booking rooms

3.

MULTIPLE CHOICE QUESTION

45 sec • 1 pt

He or she is a person who stay in the hotel:

Customer

Guest

Wholesaler

Retailer agency

4.

MULTIPLE CHOICE QUESTION

45 sec • 1 pt

Why is it important reservations department at the hotel?

Elaborates forecasting reports and booking rooms with customer requests.

Receives guest at the hotel

Helps with the bags.

5.

MULTIPLE CHOICE QUESTION

45 sec • 1 pt

•Whole Saler is a

Sells mass tourism packages to retailers with hotel, flight ticket, and transportation and others..

Sells individual tourist services to the guests.

On line travel agencies like expedia

6.

MULTIPLE CHOICE QUESTION

45 sec • 1 pt

Reservations status(booking status) is a division of:

Confirmed (no payment), cancelled and guaranteed (credit card or payment).

Confirmed booking

7.

FILL IN THE BLANK QUESTION

45 sec • 1 pt

The old hoteliers used to have the reservations department as part of the Rooms division, today this department joins the ___________ department as it contributes the hotel's incom