Consumer Rights and Responsibilities

This refers to the right to be protected against the marketing of goods or the provision of services that are hazardous to health and life.

• Choose

• Redress

• Information

• Safety

In entrepreneurship, he/ she is the one who acquires, consumes and benefits the products or services in exchange for money or other consideration under a contract of sale.

• Seller

• Buyer

• Entrepreneur

• Vendor

This refers to the right to complain for misrepresentation, shoddy goods or unsatisfactory services.

• Redress

• Choose

• Safety

• Information

It is the amount a seller will use for selling the products.

• Total Cost

• Profit

• Mark up percentage

• Selling Price

It is right to express consumer interests in the making of government policies.

• Right to Representation/ To be Heard

• Right to Safety

• Right to Information

• Right to a Healthy Environment

It is right to be protected against dishonest or misleading advertising/ promotion of products.

• Right to Information

• Right to Consumer Education

• Right to Redress

• Right to Representation/ be Heard

What are the 3Rs under Right to Redress? Choose 3.

• Repair

• Replace

• Return

• Refund

Agency that protects consumers from dangerous products.

• Environmental Protection Agency

• Federal Trade Commission

• Consumer Product Safety Commission (CPSC)

Agency that is responsible for protecting consumers from unfair or deceptive business practices.

• Federal Trade Commission

• Better Business Bureau (BBB)

• Consumer Product Safety Commission

Agency that enforces laws that protect the environment.

• Environmental Protection Agency (EPA)

• Cease and Desist Order

• Better Business Bureau