Conflict resolution

Conflict resolution

11th Grade

8 Qs

quiz-placeholder

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Conflict resolution

Conflict resolution

Assessment

Quiz

Business

11th Grade

Practice Problem

Medium

Created by

Sophia Morgan

Used 12+ times

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8 questions

Show all answers

1.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

The process used by management to arrive at a suitable position in which conflict is reduced is called

leadership style

conflict resolution

mediation

arbitration

2.

MULTIPLE SELECT QUESTION

45 sec • 1 pt

What are the two key approaches for dealing with conflict over labour issues?

mediation and arbitration

compromising and collaborating

accomodation and avoiding

3.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Which of the following is unlikely to be a trade union aim?

To increase the bargaining power of management

To secure better wages for members

To provide benefits to trade union members

To secure shorter working hours

4.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

A key aspect of the work of a trade union is:

Management

Negotiation

Customer relations

Administration of payment scheme

5.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Trade unions only benefits workers and not employers

True

False

6.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

All of the following are employers strategies except

lockouts

public relations

work-to-rule

Scab labour

7.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Which of the following is not an employees strategies to gain an upper hand in the workplace?

Threats and redundancies

Strike actions

Overtime ban

Go-slow

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