Verbal/Non-Verbal Communication Assessment

Since the word table could mean either a kind of furniture or a graph, that means that words are

• Structured

• Grammatical

• Symbolic

Recognizing a person from New York by the way they sound would mean that they have a kind of

• Diction

• Jargon

• Colloquialism

• Dialect

When a lawyer uses specific legal terms, he would be using

• Colloquialism

• Filler

• Informal Language

• Jargon

The sounds “uh” or “um” are known as

• Fillers

• Diction

• Tags

• Jargon

What type of language listed below is considered to always be unacceptable? Select ALL that apply.

• Persuasive

• Judgmental

• Informative

• Assumptive

• Sexist

Pick the BEST answer:

When a person is excited or scared, the ________ of their voice may go up.

• Volume

• Pitch

• Rate

• Inflection

Pick the BEST answer:

If a person’s ___________ is too fast, they are hard to follow.

• Pitch

• Inflection

• Volume

• Rate

Pick the BEST answer:

This can help provoke thoughts or create suspense.

• Pitch

• Pause

• Rate

• Volume

Clearing your throat with an “ah-hem” sound would be considered a ______________.

• Vocalization

• Fillers

• Inflection

• Tone

Pick the BEST answer:

When hanging out with friends, you should maintain a(n) ___________________ distance.

• Personal

• Public

• Intimate