Lesson 8

• a. ... Don speaking.

• b. ... Jane speaking.

• c.. ... John speaking.

• a.) … the restaurant.

• b.) … the reception.

• c.) … IT.

Answer explanation

IT = Information Technology

• a.) … it’s ringing for you now.

• b.) … someone will answer in a minute.

• c.) … IT will answer you soon.

Answer explanation

"... someone will answer in a minute" .... (it can be less than a minute or more... it means you need to wail for a little while)

• a.) … from Housekeeping

• b.) … the restaurant.

• c.) … from Maintenance.

• d.) … from IT.

Answer explanation

Maintenance is written with a capital, because it is a Proper noun.

• a.) … telephone numbers.

• b.) … room numbers.

• c.) … personal information.

• a.) … your telephone number

• b.) … a message.

• c.) … your name or a message.

• d.) … your name and telephone number.

• a.) … Don speaking.

• b.) … Jane speaking.

• c.) … John speaking.

• a.) the restaurant.

• b.) Reception

• c.) IT

Answer explanation

Reception is spelled with a capital letter, because it is a Proper noun.

Restaurant is not spelled with a capital because it has the article "the" before the noun.

• a.) … it’s ringing for you now.

• b.) … someone will answer in a minute.

• c.) … IT will answer you soon.

• a.) … Housekeeping.

• b.) … the restaurant.

• c.) … Maintenance.

• d.) … IT.

Answer explanation

"Housekeeping" and "Maintenance" are both Proper nouns.