Tools, Equipment and Paraphernalia in Front Office Services

It is considered as the heart of the hotel business.

These are the classification of tools, equipment and paraphernalia in Front Office Services except ________

• Automated Equipment

• Semi-Automated Equipment

• Human-Automated Equipment

• Non-Automated Equipment

A compartment that is used to store guest room keys.

• Room Rack

• Key Rack

• Folio Tray

• Information Rack

An aluminum slot designed to hold the guest information slips

• Folio Tray

• Information Rack

• Voucher Rack

• Safety Deposit Box

Give the meaning of this abbreviation CCTV

Meaning of FOS

True or False: Account Posting Machine is classified as Automated Equipment.

• True

• False

It is a device used to determine whether bank notes are genuine or counterfeit.

True or False: Credit card reader is classified as automated equipment

• True

• False

It is a useful electronic device in front office that inputs data regarding reservations, bookings, emails and surfing the net.