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Consumer and Employment Rights

Authored by Jim Hudson

Social Studies

9th - 11th Grade

Used 18+ times

Consumer and Employment Rights
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15 questions

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1.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What year was the Consumer Rights Act passed?

2015
2018
2020
1985
1992

2.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

You bought a shirt in a Sale that was marked as having a defect. Now you want your money back - are you entitled to a refund?

No

Yes

Only if it has a different defect to that listed.

3.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Are you always entitled to exchange items.

No

Yes

Answer explanation

Most "bricks and mortar" (i.e. not online) shops do allow you to return unwanted items - but they don't legally have to.

4.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

True or False? Internet shopping has some additional "Distance Selling" regulations?

true

false

Answer explanation

The extra regulations are mainly because you have not had the chance to physically examine goods.

5.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Which one of these is not covered by the Consumer Rights Act for products?

Didn't like it
Not fit for purpose
Not as described
Not of satisfactory quality

6.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

You buy a pair of shoes but the sole come off when you wear them the second time. What are you entitled to by law?

A replacement

An apology

A refund

To moan about it on the internet

Answer explanation

Although you can moan on review websites such as Trustpilot if you want to!

7.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

The ultimate place you can go to with a complaint about a product that has not been resolved is…..

The Office for Fair Trading

The retailer

The Citizens Advice Bureau

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