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1) When a sales job is being filled by an untrained individual, the job specifications list will most likely include ________ as a way to predict which candidate will perform the job well.

• A) age and gender

• B) past job performance

• C) relevant certification

• D) the expected competencies

2) Which of the following questions will most likely be addressed by a manager who is writing a job description based on a competency-based job analysis?

• A) What are the typical duties associated with this job?

• B) What are the working conditions and safety issues related to this job?

• C) What opportunities for advancement are available to an employee in this job?

• D) What should the employee be able to do in order to competently perform this job?

3) All of the following are major areas in which an HR manager assists and advises line managers EXCEPT ________.

• A) recruiting

• B) hiring

• C) strategic business planning

• D) compensation

4) Which of the following refers to the authority a manager has to advise other managers or employees?

• A) staff authority

• B) line authority

• C) functional authority

• D) corporate authority

5) Which of the following is most likely a line function of the human resource manager?

• A) ensuring that line managers are implementing HR policies

• B) advising top managers about how to implement EEO laws

• C) representing the interests of employees to senior management

• D) directing the activities of subordinates in the HR department

6) One of the ________ functions of a human resource manager includes directing the activities of his or her subordinates in the HR department.

• A) coordinative

• B) corporate

• C) staff

• D) line

7) Human resource managers generally exert ________ within the human resources department and ________ outside the human resources department.

• A) line authority; staff authority

• B) staff authority; line authority

• C) functional authority; line authority

• D) staff authority; implied authority

8) All of the following are examples of human resource responsibilities EXCEPT ________.

• A) job analyst

• B) financial advisor

• C) compensation manager

• D) labor relations specialist

9) Ralph works in the HR department and is in charge of developing the plans for how people are paid and how the employee benefits program is run. Ralph is most likely holding the position of:

• A) training specialist

• B) recruiter

• C) compensation manager

• D) job analyst

10) Which of the following human resource management specialties calls for collecting data to write job descriptions?

• A) job analyst

• B) job training specialist

• C) compensation manager

• D) EEO coordinator