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HTMP Year 1 Review Chapters 5-8

Authored by Ciera Gorrell

Specialty, Other

11th - 12th Grade

Used 21+ times

HTMP Year 1 Review Chapters 5-8
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30 questions

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1.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What is the group term used for credit, debit, and cash cards used for all types of financial transactions?

Credit card

Debit card

Payment card

Visa card

2.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What is the term used for a crime in which an imposter obtains key pieces of personal information, such as Social Security or driver's license numbers, in order to impersonate someone else?

Dual Identity

Identify Theft

Identity Crisis

Identity Theft

3.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

A person’s information that is confidential and not available to the public, such as Social Security Number, a driver's license number or state identification card number, bank account numbers, or credit/debit card numbers is called:

Personal information

Sensible information

Sensitive data

Sensitive information

4.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Most financial transactions will take place in high-traffic, public areas where cash registers known as ___________________ systems are located.

Payment of Sale

Payment of Selection

Point of Sale

Point of Security

5.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Which stage in the guest cycle is a good time for employees to influence guest spending?

Arrival

Departure

Occupancy

Pre-arrival

6.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

A hotel employee can encourage guest spending by:

Encouraging guests to dine at local color establishments

Encouraging guests to keep the resort as “their secret”

Encouraging guests to visit recreational sites off property

Encouraging repeat guest stays

7.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

An example of sensitive guest information in need of protection is:

Guest hotel and guestroom number

Guest’s age if a woman

Guest’s shoe size

Number of credit cards a guest has

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