Booking System ICT 0417 IGCSE

An advantage of online booking is that you can make savings.

• TRUE

• FALSE

Which of the following can you NOT do when booking holidays online?

• Pick the dates you wish to travel

• Choose approximate price you want to pay

• Book your flights and hotel separately

• Have a personal service like at a high street travel agent

Which of these is NOT an advantage of online booking?

• Make savings

• Arrange your own travel and accommodation

• Book from the comfort of your home 24/7

• Your credit card details you entered may not be kept safe

Choose TWO disadvantages when booking holidays using online sites are....

• There is no personal service

• You can read reviews

• You can easily enter the wrong information

• More time to search

Customers can verify the data they have entered into an online form by proofreading it.

• TRUE

• FALSE

An advantage of booking system is...

• The booking system will most likely be very expensive to install as they tend to be custom-made

• Needs to be very reliable. If the system breaks down for some reason, then a lot of business can be lost

• Immediate feedback on availability of seats\ flights etc

Which of these could an online booking system improve the effectiveness

• Cinema

• Guitar stores

• Grocery stores

• Schools/education

what is the first step on how to login to this system

• a date and time is typed in

• selecte the number of seats they want

• the customer clicks on the performance they wish to see

• the customer confirms the selection

What is a disadvantage in online booking

• It is much more convenient

• It is eco-friendly

• Lack of human communication

Which of these is not a feature of an online booking system to buy train tickets?

• can search for cheapest tickets

• you can speak directly to sales using voip

• can pay for tickets online

• you can reserve particular seats