Assisting and supporting consumers

Assisting and supporting consumers

8th - 12th Grade

11 Qs

quiz-placeholder

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Assisting and supporting consumers

Assisting and supporting consumers

Assessment

Quiz

Business

8th - 12th Grade

Medium

Created by

Catherine Walsh

Used 4+ times

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11 questions

Show all answers

1.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What is the maximum amount of money you can claim at the Small Claims Procedure

€1000

€2000

€3000

€4000

2.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

This organisation will give you advice and assistance if you have difficulty with a purchase from withing the EU

The CCPC

Ombudsman

Small Claims Procedure

ECCI

3.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Which would be the best organisation to contact if you had a complaint about a bank, insurance company or credit union?

Consumer Association of Ireland

The Small Claims Procedure

The Financial Services Ombudsman

Citizen's Information

4.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

ComReg is an organisation that you could contact if you have a complaint about

a government department

a small business

an insurance company

a company that supplies broadband or mobile phones

5.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What is the cost of applying to the Small Claims Procedure?

€10

€15

€20

€25

6.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Which of these organisations has the power to enforce consumer laws and take action against retailers who break the law?

The Consumer Association of Ireland

The CCPC

Citizens' Information

ComReg

7.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Which one of these organisations would be the best one to contact if you wanted to claim €1,000 in compensation from a plumber who had allowed water to leak all over you house, damaging the carpets?

Financial services ombudsman

ComReg

The CCPC

The Small Claims Procedure

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