Telephone ENL127

Can I help you?

• Yes, I’d like to speak to Ifakat Karsli, please.

• M-E-D-V-E-D-E-V-A, Medvedeva

Can I ask who’s calling?

• Around three, I should think

• Yes, it’s Ivana Medvedeva.

Can you tell me when she’ll be back?

• Around three, I should think

• Sure. Just a minute. Where’s my pen? Okay, go ahead.

Can you take a message?

• Sure. Just a minute. Where’s my pen? Okay, go ahead.

• Yes, I’ll tell him as soon as he gets in.

Can you tell him I called?

• Yes, it’s Ivana Medvedeva.

• Yes, I’ll tell him as soon as he gets in.

Can you get back to me within the hour?

• Sorry, is that better?

• Can we make that two hours?

Can you read that back to me?

• Of course. Your reference number is 45-81099-KM. Okay?

• Sure. When can I expect to hear from you?

Can you ask her to call me back?

• Yes, I’d like to speak to Ifakat Karsli, please.

• Certainly. Can you give me your number?

Can you speak up, please?

• Sorry, is that better?

• Can we make that two hours?

Can you spell that, please?

• Sorry, is that better?

• M-E-D-V-E-D-E-V-A, Medvedeva.