Service Crew Formative Test

For service guidelines, clean with KLIN 365 and sanitize with APS (1 sachet; 20L water dilution). Which among the choices is being implemented with table area?

• Every bussing-ensure 10 minutes intervals in between customers

• Every bussing-ensure 5 minutes intervals in between customers

• Every bussing-ensure 2 minutes intervals in between customers

• Every bussing-ensure 3 minutes intervals in between customers

When do we clean and sanitize trays with KLIN 365 and APS (1:20)?

• Every 15 minutes

• Every after use

• Every end of day

• Every start of the day

When do we clean and sanitize restrooms with KLIN 365 and APS 1:20?

• Every 15 minutes

• Every an hour

• Every 45 minutes

• Every 30 minutes

Counter X is taking an order but the customer has a special request/instruction to his/her order. What should you do?

• Get a piece of paper and write all the requests of the customer

• Take note the special instructions in mind and call out the order immediately afterwards.

• Call the attention of the MOD to facilitate the special intrustions

• Discreetly ignored the special instruction of the customer

When busing make sure not to touch any part of your face or body to minimize the chance of what?

• Contamination

• spreading of virus (Covid-19)

• food safety

• illness

Who are required to wear gloves in the lobby area?

• Dining crew

• Counter Crew

• Assembler Crew

• Kitchen Crew

In chemical dilution, during operations, how many pack of mother solution(s) (KLIN 365) and amount of liters of water to be at station?

• 1 pack is to 15 liters of water

• 1 pack is to 10 liters of water

• 1 pack is to 18 liters of water

• 1 pack is to 20 liters of water

TAT is turn around time; FST is means?

• Food Service Time

• Food Serving Time

• Food Services Time

• Foods Serving Time

in GOP, for counter service, what color of towel to be used?

• Green

• Red-Orange

• Yellow

• Blue

Maintain at least how many distance in counter area for social distancing?

• 1.5 meters

• 1 meters

• 2 meters

• 2.5 meters