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total quality management

Authored by Kanwar Pal

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University

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total quality management
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20 questions

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1.

MULTIPLE CHOICE QUESTION

1 min • 1 pt

Total Quality Management Focuses on

Employee

Customer

Both (a) & (b)

None of the Above

2.

MULTIPLE CHOICE QUESTION

1 min • 1 pt

TQM & ISO both focuses on

Customer

Employee

Supplier

All of the above

3.

MULTIPLE CHOICE QUESTION

1 min • 1 pt

While setting Quality objective, ________ to be considered.

Customer need

Organizational need

Supplier need

Worker need

4.

MULTIPLE CHOICE QUESTION

1 min • 1 pt

What is ISO?

Indian organization for standard

Internal organization for standard

International organization for standard

None of the above

5.

MULTIPLE CHOICE QUESTION

1 min • 1 pt

Quality is a problem because

Workers don’t do the job

It is expensive to control

All processes have some variation

Management do not fund projects

6.

MULTIPLE CHOICE QUESTION

1 min • 1 pt

Which one of followings is NOT included as the Three Key Performance Criteria?

Quality

Cost

Time

Materials

7.

MULTIPLE CHOICE QUESTION

1 min • 1 pt

Where was Total Quality Management first developed?

USA

UK

Japan

Korea

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