HCMA 110 week 3 review

Medical assistants can use the practice management software, EHR, or word processing software to merge the patient data into the letter template creating an individualized letter for the patient.

• True

• False

where should you place the comma? Sally the receptionist called Miss Jones to reschedule the appointment.

• Sally, the receptionist, called Miss Jones to Reschedule the appointment.

• Sally the receptionist, called Miss Jones to Reschedule the appointment.

• Sally, the receptionist called Miss Jones to Reschedule the appointment.

___________ should not be capitalized unless the word is the first word of a sentence.

• Proper Nouns

• Names of people

• Common nouns

____________ is the usual business envelope size

• No 10

• No 5 3/4

• No 5

There should be ___________ blank lines between the closing and the typed name and credentials of the sender on a professional letter's signature block.

• 1

• 0

• 4

_____________ is not typically included in memorandums

• date

• signature

• subject

When sending a letter informing a patient about her test results, what type of mail service should be used?

• registered mail

• certified mail

• first-class mail

____________provides protection against loss or damage

• standard insurance

• USPS tracking

• signature confirmation

_____________ USPS abbreviation is correct

• Way: WAY

• Parkway: PKWY

• Route: RT

______________ should not be included in a clinic's letterhead.

• Street address or post office box, city, state, and ZIP

• Provider’s personal email address

• Phone number