effective communication

Which are the aspect of sign language?

I. Graphic

II. Voice quality

III. Body movement

IV. Facial expression

• I, II and III

• I, II and IV

• I, III and IV

• II, III and IV

What kind of behaviour needs for having good conversation during communicating in a private place?

• Be respectful and mindful

• Direct to the point

• Just list the point

• Don’t listen any questions.

Which statement is correct about negotiation?

• Compromise to take action

• Compromise to get suggestions

• Compromise to reach agreement.

• Compromise to create a positive relationship

Why a good knowledge of negotiating techniques is important in negotiation skill?

I. To reduce cost.

II. To maximize confidence.

III. Leading to the desired outcome.

IV. Increased harmony among team.

• I, II and III

• I, II and IV

• I, III and IV

• II, III and IV

Why BATNA is important in negotiation process?

• To avoid negotiation conflict

• To define a negotiation limit.

• To get a negotiation outcome

• To plan a negotiation strategy.

Which statement are false about negotiation.

• Argument process

• To resolve a conflict

• To get a common ground

• Agreement to settle different

What is negotiation style that individuals don’t like to negotiate unless warranted their goals?.

• Avoiding

• Competing

• Collaborating

• Accomodating

What is produced by spoken language?

• Noisy sound.

• Sign languages.

• Articulate sounds.

• Vibration sounds.

How to be the effective communicator?

I. Organizing recipient.

II. Communicating with speech.

III. Creating the right environment.

IV. Communicating with body language.

• I, II and III

• I, II and IV

• I, III and IV

• II, III and IV

What type of negotiation when people pretend to negotiate but no intention of compromising?.

• Bad faith negotiation

• Multi party negotiation

• Win – Lose negotiation

• Collaborative negotiation