
Quiz #1: Valet/Butler Service
Authored by Julie-Anne Maarat
English
10th - 12th Grade
Used 7+ times

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10 questions
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1.
MULTIPLE CHOICE QUESTION
20 sec • 1 pt
It is a guest's personal male attendant, responsible for his clothes and appearance during his stay in the hotel.
Room Attendant
Butler/Valet
Front desk Officer
Executive Housekeeper
2.
MULTIPLE CHOICE QUESTION
20 sec • 1 pt
Butler is usually serving with guest type ________.
Standard guest
VVIP guest
Low case type of guest
Quiet guest
3.
MULTIPLE CHOICE QUESTION
20 sec • 1 pt
Which of the following tasks is a part of the job of a Valet?
Brooming
Mopping
Squeezing
Delivery and pick up laundry
4.
MULTIPLE CHOICE QUESTION
20 sec • 1 pt
The following tasks are job desk of a Butler/ Valet, except:
handling VVIP guest
handling the personalized wake-up call
escorting arrival guest
serving turn down service
5.
MULTIPLE CHOICE QUESTION
20 sec • 1 pt
What department of the hotel includes and handles the lost and found?
accounting department
front office department
housekeeping department
food and beverages
6.
MULTIPLE CHOICE QUESTION
20 sec • 1 pt
It is one of the important pieces of information that you should know from the guest of the hotel.
wife/husband's name of the guest
children's name of the guest
nature of work of the guest
name of the guest
7.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Which of the following characteristics of the guest is best to serve?
shy guest
fuzzy guest
rude guest
cordial guest
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