Internal, External, Macro Environments

Which of the following is NOT part of the Internal Environment?

• Employees

• Organisational Culture

• Customers

• Owners/Managers

Select all factors that are part of the Macro Environment.

• Competitors

• Technological

• Legal

• Ethical

• Suppliers

Which of the following is NOT part of the external environment?

• Interest groups

• Suppliers

• Competitors

• Socio-Cultural

______________ are an essential internal factor and are often considered a business's most important asset. Success is often dependent on this group of people.

• Customers

• Employees

• Competitors

• Owners/Managers

TRUE of FALSE

Organisational Culture is a formal structure that outlines the roles and responsibilities of each member of the business.

• TRUE

• FALSE

Select all the statements that are true, regarding Owners/Management as an internal factor.

• Essential internal factor

• Any leadership style can be chosen

• Leaders only require one specific skill

• Directly influences operations

Select all statements that are true about Suppliers as an external environmental factor.

• The first supplier to respond is always the best choice

• Provides the resources that a business needs to operate

• There is no need to negotiate with suppliers

• Maintaining a positive relationship with suppliers is crucial

_________________ are organisations that share a common interest and desire to work together to protect and promote a specific industry.

• Customers

• Suppliers

• Interest Groups

• Competitors

TRUE of FALSE

If a rival business introduces changes to its product or its pricing, the competing business must be prepared to change, to remain competitive.

• TRUE

• FALSE

Legal requirements belong to which environment?

• Internal

• External

• Macro