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Friday Fun! :)

Authored by scott campbell

Arts

1st - 3rd Grade

Used 1+ times

Friday Fun! :)
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11 questions

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1.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

How much do the ombudsman charge for a full complaint case fee?

£75.00

£140.00

£225

£340

2.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

How many Direct Complaints do we have outstanding?

5K

10K

20K

30K

3.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

After how many days can the customer contact the Ombudsman to officially review their complaint?

Day 7

Day 14

Day 35

Day 56

4.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

On average how many proformas do GBO complete each week?

700

1200

1800

2500

5.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What proforma would you raise to re-connect a MPAN in ECOES?

MAP14

Disconnection

MAP04

Move in cannot be done

6.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What flow do we send to update an address via the ECOES/XOSERVE proforma?

D205

D0381

D132

D142

7.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

How much compensation is given to the customer in an ET loss Scenario?

£20

£30

£40

£60

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