conflict resolution styles

How many styles of conflict resolution did we study?

• 4
• 5
• 3
• 6

Which conflict resolution style is equivalent to burying your head in the sand?

• avoidance
• separation
• accommodating to requirements
• problem solving

Q1. John and Max are in the same department for a company and has always been unable to come to a conclusion for projects. John tend to keep quiet and stop contributing, keeping disagreements to himself. He will also try to leave meting as soon as possible when there is a conflict. Which conflict management style is this?

• Accommodating

• Avoiding

• Competitive

Although Charles and Jack have different ideas on the new sales promotion campaign, they try to negotiate and adopt a give-and-take approach. Which management style is this?

• Competing

• Avoiding

• Accommodating

The important components of conflict resolution is:

• not interrupting

• taking your time

• voicing your concerns

• using active listening

• All of the above

The conflict resolution style where two parties meet in the middle is:

• mid-line conflict
• compromise
• problem solving
• partnership resolution

Q8. John and Max were recently asked to come up with a new menu for the restaurant’s 5th anniversary. However, both had a different idea. They then decided to include both of their ideas as there is an important relationship present between both parties.

• Avoiding

• Collaborating

• Competing

• Compromising