Quiz 1 - Introduction to Operations Management

What is Production?

• The creation of transformation process

• The creation of goods or services

• The creation of feedback

• The creation of value-added process

What are the THREE (3) major functions in an organization?

• Human Resource, Operations Management and Marketing

• Operations Management, Administration and Marketing

• Operations Management, Purchasing and Finance

• Finance, Operations Management and Marketing

How many elements in the operations system/production system model?

• 5

• 3

• 4

• 1

What are the FOUR (4) elements in the operations system/production system model?

• Input, Transformation Process, Output and Feedback

• Input, Feedback, Output and Transformation Process

• Output, Transformation Process, Input and Feedback

• Input, Output, Transformation Process and Feedback

What is INPUT?

• The final result obtained after the transformation process.

• Basic materials needed for the purpose of producing goods.

• The conversion of inputs into outputs.

• Control mechanism to measure the actual performance.

What is TRANSFORMATION PROCESS?

• Control mechanism to measure the actual performance.

• Basic materials needed for the purpose of producing goods.

• The conversion of inputs into outputs.

• The final result obtained after the transformation process.

What is OUTPUT?

• Basic materials needed for the purpose of producing goods.

• Control mechanism to measure the actual performance.

• The conversion of inputs into outputs.

• The final result obtained after the transformation process.

What is FEEDBACK?

• Control mechanism to measure the actual performance.

• The final result obtained after the transformation process.

• The conversion of inputs into outputs.

• Basic materials needed for the purpose of producing goods.

Which one is the objective of operations management?

• The bottleneck in the production process

• Late delivery

• Waste of resources

• Achieving customer satisfaction

Which one is NOT the objective of operations management?

• The bottleneck in the production process

• Using resource efficiently

• Adapting for future survival

• Meeting expected demand and delivery dates