Interpersonal Comm: Listening Review

Which of the following would NOT be an example of an active listening strategy?

• Reflecting back what was said

• Passive encouraging statements

• Offering solutions and advice

• Validating the feelings of the speaker

Having empathy refers to...

• Being seen as pleasant and friendly

• Feeling someone else's emotions

• Possessing a higher sense of satisfaction in life

• Feeling sorry for someone

Which would be an example of paraphrasing?

• Nodding your head

• You probably should consider blocking him

• So you feel like he doesn't care?

• I totally get it.

Being aware of your nonverbal communication and recognizing how your response might influence the speaker are key elements of which part of the HURIER model?

• Understanding

• Interpreting

• Evaluating

• Responding

While his brother is talking about his day, Juan thinks he knows where the story is going and jumps in to try and finish it. Which barrier to listening is present in this scenario?

• Defending your position

• Entering the conversation

• Advice

• Thinking you know what they're going to say

A response that conveys your understanding of the speaker's state of mind or emotions is...

• Content Paraphrasing

• Empathetic Listening

• Emotional Paraphrasing

• None of these

Identifying reasons to remember what you hear and staying focused on the discussion/speaker are key elements of which part of the HURIER model?

• Hearing

• Remembering

• Interpreting

• Responding

How can a good listener validate the speaker?

• Show you recognize/accept their emotions

• Simply agree with what they are saying

• Provide evidence that you're right

• Use tactile communication

Which of these forms of communication do we spend the MOST time doing?

• Writing

• Reading

• Speaking

• Listening

The ability to apply meaning to the sounds that you receive is which part of the HURIER model?

• Hearing

• Understanding

• Interpreting

• Evaluating