UJI MINDA 1 : OSMM
Authored by Adillah Hamid
Special Education
1st - 5th Grade
Used 4+ times
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21 questions
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1.
MULTIPLE CHOICE QUESTION
5 mins • 1 pt
Apakah maksud
ETIKA KERJA ?
Tingkah laku yang dilaksanakan di tempat kerja.
Tanggungjawab pramusaji.
Cara layanan terhadap tetamu.
2.
MULTIPLE SELECT QUESTION
5 mins • 1 pt
Sila pilih 3 kategori tetamu yang memerlukan layanan istimewa.
Kanak-kanak
Orang dewasa
Tetamu yang sakit secara tiba-tiba
Tetamu kurang upaya (OKU)
3.
MULTIPLE SELECT QUESTION
5 mins • 1 pt
Pilih 3 kategori tetamu yang memerlukan layanan istimewa berdasarkan gambar dibawah.
4.
MULTIPLE CHOICE QUESTION
5 mins • 1 pt
Sila pilih cara layanan yang betul kepada kanak-kanak.
Memerlukan kerusi khas dan alihkan alatan tajam dan mudah pecah
Maklumkan kepada polis sekiranya mereka berlari-lari
Hidangkan makanan kepada mereka akhir sekali.
5.
MULTIPLE SELECT QUESTION
5 mins • 1 pt
Sila pilih 2 cara layanan yang betul kepada tetamu kurang upaya.
Bantu tolak tetamu yang berkerusi roda terus ke meja.
Menggunakan bahasa isyarat, menulis menu, atau menunjukkan gambar menu.
Suapkan makanan dan duduk disebelah mereka.
6.
MULTIPLE SELECT QUESTION
5 mins • 1 pt
Manakah diantara berikut merupakan contoh situasi tetamu yang sakit secara tiba-tiba? Pilih 2.
tercekik makanan
semput/sesak nafas
sendawa
bersin
7.
MULTIPLE CHOICE QUESTION
5 mins • 1 pt
LINEN
Linen bermaksud peralatan/kelengkapan yang diperbuat daripada ___________.
Besi
Kain
Plastik
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