Topic 4 Digital Trading Notes Customer

Select 2 advantages of digital trading to customers.

• May benefit from lower prices due to reduced costs placed on the business.

• Not all customers may have access to a computer or the Internet, or indeed have the necessary skills to navigate it.

• Have their products delivered without the inconvenience of visiting a shop.

• Increase the level of competition faced by the business.

Select 2 advantages of digital trading to customers.

• Not all customers may have access to a computer or the Internet, or indeed have the necessary skills to navigate it

• Can shop from the comfort of their own homes

• Can shop at a time convenient to them – 24/7/365

• Adds additional legal and security issues

Select 2 disadvantages of digital trading to customers.

• Can access important information, eg price comparison, online reviews

• Can shop at a time convenient to them – 24/7/365

• Products may appear different on the website, meaning goods will have to be returned and postage costs paid.

• Not all customers may have access to a computer or the Internet, or indeed have the necessary skills to navigate it.

Select 2 disadvantages of digital trading to customers.

• There will be a time delay between ordering the item and the delivery of it, this can also be expensive

• Reliance on technology functioning properly

• Website information can be updated quicker than business documents, such as catalogues

• Provides access to a global market

Select 2 advantages of digital trading for customers.

• There will be a time delay between ordering the item and the delivery of it, this can also be expensive

• Can access important information, eg price comparison, online reviews

• Not all customers may have access to a computer or the Internet, or indeed have the necessary skills to navigate it

• Can shop from the comfort of their own homes

Give 2 advantages of digital trading to customers.

• Have their products delivered without the inconvenience of visiting a shop

• May benefit from lower prices due to reduced costs placed on the business

• On-secure websites credit card or personal details could be intercepted

• Increase the level of competition faced by the business

Select 2 disadvantages of digital trading to customers.

• May benefit from lower prices due to reduced costs placed on the business

• Can shop from the comfort of their own homes

• On-secure websites credit card or personal details could be intercepted

• Reliance on technology functioning properly

Give 2 disadvantages of digital trading to customers.

• Not all customers may have access to a computer or the Internet, or indeed have the necessary skills to navigate it

• Can shop at a time convenient to them – 24/7/365

• Can shop from the comfort of their own homes

• On-secure websites credit card or personal details could be intercepted

Give 2 disadvantages of digital trading to customers.

• There will be a time delay between ordering the item and the delivery of it, this can also be expensive.

• May benefit from lower prices due to reduced costs placed on the business

• Products may appear different on the website, meaning goods will have to be returned and postage costs paid

• Can access important information, eg price comparison, online reviews

Give 2 advantages of digital trading to customers.

• On-secure websites credit card or personal details could be intercepted

• Reliance on technology functioning properly

• May benefit from lower prices due to reduced costs placed on the business

• Can shop at a time convenient to them – 24/7/365