The Language of Positive Communication
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Professional Development
Professional Development
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10 questions
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1.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
How quickly do you usually form a first impression of someone's attitude toward you?
5 seconds (when you first see him/her)
10 seconds (after his/her first word to you)
30 seconds (after exchanging a few sentences)
2.
FILL IN THE BLANKS QUESTION
30 sec • 1 pt
What are some ways you can project a positive attitude?
(a)
3.
FILL IN THE BLANKS QUESTION
1 min • 1 pt
What are the three forms of positive communication?
(a)
4.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
What % of total communication is spoken words?
7%
38%
51%
3%
5.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
What % of total communication is tone of voice?
3%
38%
7.5%
10%
6.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
What % of total communication is body language?
5.5%
8%
55%
72%
7.
FILL IN THE BLANKS QUESTION
1 min • 1 pt
Why is it so important to say "thank you" to customers and co-workers?
(a)
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