The Language of Positive Communication

The Language of Positive Communication

Professional Development

10 Qs

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The Language of Positive Communication

The Language of Positive Communication

Assessment

Quiz

Professional Development

Professional Development

Practice Problem

Hard

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10 questions

Show all answers

1.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

How quickly do you usually form a first impression of someone's attitude toward you?

5 seconds (when you first see him/her)

10 seconds (after his/her first word to you)

30 seconds (after exchanging a few sentences)

2.

FILL IN THE BLANK QUESTION

30 sec • 1 pt

What are some ways you can project a positive attitude?

3.

FILL IN THE BLANK QUESTION

1 min • 1 pt

What are the three forms of positive communication?

4.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What % of total communication is spoken words?

7%

38%

51%

3%

5.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What % of total communication is tone of voice?

3%

38%

7.5%

10%

6.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What % of total communication is body language?

5.5%

8%

55%

72%

7.

FILL IN THE BLANK QUESTION

1 min • 1 pt

Why is it so important to say "thank you" to customers and co-workers?

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