Topic 3 Quiz 2 Video Conferencing, VoIP and email

Give two advantages of email

• Better for the environment – no waste of paper

• Expectations – people may not read their email regularly

• Permanent copy – there is a copy which can be used for reference compared to a telephone call

• Needs a good broadband connection

Give two disadvantages of VoIP

• Spam – you can receive a lot of nuisance emails

• Low Initial Investment - To get started, you only need your existing Internet connection, a free VoIP software and a microphone (if not built in) start-up costs are negligible.

• VoIP calls over computers or mobile devices may suffer from performance issues in case of poor hardware. A slow computer, for example, can affect your ability to load VoIP software, make calls and multi-task during calls.

• Needs a good broadband connection

Give two advantages of Video Conferencing

• Reliant on internet speed – connectivity speed may cause break ups in sentences

• Reduce costs – no need for expensive travel

• Reduced carbon footprint

• Permanent copy – there is a copy which can be used for reference compared to a telephone call

Two disadvantages of email are

• Can send to multiple recipients at once

• Reduced carbon footprint

• Expectations – people may not read their email regularly

• Spam – you can receive a lot of nuisance emails

Two advantages of VoIP are

• Less personal - takes away the face-to-face communication in the one place

• Low Initial Investment - To get started, you only need your existing Internet connection, a free VoIP software and a microphone (if not built in) start-up costs are negligible.

• Easy to send documents - with VoIP, you can send large documents, videos and pictures to any contact using the included VoIP software.

• Needs a good broadband connection

Two disadvantages of Video Conferencing are

• Reliant on internet speed – connectivity speed may cause break ups in sentences

• Cost of equipment – high initial cost of the equipment required

• Reduced carbon footprint

• Cost of staff / warehouse to run an online business

Two advantages of email are

• Expectations – people may not read their email regularly

• Training costs – employees need to be trained or retrained

• Can send 24/7 - person doesn’t need to be available to receive it

• Cost – relatively cheap to send compared to posting letters

Give two disadvantages of Video Conferencing

• Cost of equipment – high initial cost of the equipment required

• Reduced carbon footprint

• Less personal - takes away the face-to-face communication in the one place

• Spam – you can receive a lot of nuisance emails

Which one is the odd one out ?

• Can send to multiple recipients at once

• Permanent copy – there is a copy which can be used for reference compared to a telephone call

• Convenient - quick to send

• Information overload – a lot of emails sent which are not necessary

Give two advantages of VoIP

• Needs a good broadband connection

• Low Initial Investment - To get started, you only need your existing Internet connection, a free VoIP software and a microphone (if not built in) start-up costs are negligible.

• Viruses – email can spread viruses easily

• Cost – calls made via the internet no telephone needed, usually cheaper than normal phone call especially long distance calls, some even free