Modules 4 and 5

How many steps are there in the agent selection process?

• 5

• 6

• 7

• 8

What is the FIRST step in the agent selection process?

• Career Presentation

• Initial Interview

• Job Sampling

• Final Interview

What application is used to edit a clients address?

• iServe

• ALPP

• ALPA

• Premier Mail

What do you use for case submission?

• iServe

• ALPA

• iPOS

• ALPP

Can you automatically start selling new products?

• Yes

• No

• Leader will have to authorise

• You will have to complete online learnings

Where do you do Takaful quotations?

• iServe

• iPOS

• ALPP

• ALPA