Topic 3 Quiz 3 Communication

Give two disadvantages of email

• Time consuming – it can a long time to read all emails and not all relevant

• Can send to multiple recipients at once

• Information overload – a lot of emails sent which are not necessary

• No need to communicate face-to-face, no need for high street premises

Give two advantages of Social Media

• Information Overload – too much information being passed on / offers etc that customers can be switched off

• Website Optimisation – your business can get lost in the vast amounts of websites available unless you use a lot of money to promote it

• Contact – to join social media you need to provide some personal information which makes it easier for businesses to communicate and target customers

• Advertising – businesses can post offers, promotions, competitions so that customer can like/ share / follow. Which advertises the company to their friends etc. Greater way to market their product to the world

Give two advantages of Video Conferencing

• Reliant on internet speed – connectivity speed may cause break ups in sentences

• Reduced carbon footprint

• Save time – no time wasted in travel

• Needs a good broadband connection

Two disadvantages of the intranet are

• Expectations – people may not read their email regularly

• The intranet exposes corporate information to the risk of loss of privacy and even unauthorised access

• Instant information - Once information is stored by one employee, it is available to all employees who have access.

• Due to the easy of sharing information, the amount of emails may increase and pile up quickly, putting pressure on staff

Give two disadvantages of a Website

• Website Optimisation – your business can get lost in the vast amounts of websites available unless you use a lot of money to promote it

• No need to communicate face-to-face, no need for high street premises

• Cost of staff / warehouse to run an online business

• Contact – to join social media you need to provide some personal information which makes it easier for businesses to communicate and target customers

Give two advantages of VoIP

• Can sell and advertise your product 24/7

• Low Initial Investment - To get started, you only need your existing Internet connection, a free VoIP software and a microphone (if not built in) start-up costs are negligible.

• Cost – calls made via the internet no telephone needed, usually cheaper than normal phone call especially long distance calls, some even free

• VoIP calls over computers or mobile devices may suffer from performance issues in case of poor hardware. A slow computer, for example, can affect your ability to load VoIP software, make calls and multi-task during calls.

Two advantages of email are

• Can send to multiple recipients at once

• Time consuming – it can a long time to read all emails and not all relevant

• Instant information - Once information is stored by one employee, it is available to all employees who have access.

• Convenient - quick to send

Give two disadvantages of Social Media

• Contact – to join social media you need to provide some personal information which makes it easier for businesses to communicate and target customers

• Information Overload – too much information being passed on / offers etc that customers can be switched off

• No need to communicate face-to-face, no need for high street premises

• Competition – it is much easier for customers to compare your prices / offers etc with rival businesses

Two disadvantages of Video Conferencing are

• Cost of equipment – high initial cost of the equipment required

• Reliant on internet speed – connectivity speed may cause break ups in sentences

• Cost – calls made via the internet no telephone needed, usually cheaper than normal phone call especially long distance calls, some even free

• Reduce costs – no need for expensive travel

Which one is the odd one out ?

• Cost to construct / maintain / security the website

• No need to communicate face-to-face, no need for high street premises

• Website Optimisation – your business can get lost in the vast amounts of websites available unless you use a lot of money to promote it

• Cost of staff / warehouse to run an online business