Barriers to Communication

A barrier causes communication to be successful.

• True

• False

Barriers caused by sender and recipient can result from:

• incomplete understanding of the information

• incomplete understanding of the situation

• the vocabulary and attitudes of the other party

• all of these

• none of these

Distortion occurs only when a message is being decoded.

• True

• False

Distortion leads to _______ understanding of the message and ______ understanding of its meaning.

(a)  

Distortion occurs by using body language which is misinterpreted.

• True

• False

Distortion does not occur when information is put into a form the recipient cannot understand.

• True

• False

The use of faulty equipment is a barrier at both the sender and receiver.

• True

• False

Inadequate communication skills can arise from correct information being used.

• True

• False

The appropriate use of jargon is a major barrier in communication.

• True

• False

(a)   refers to features of the location that interfere with the accurate transfer of information.