Developing a Personal Work Ethic 3.2.4/3.2.5 ACNT1

Standards of behavior that govern how individuals and companies act are called _____.

• ethics

• morals

• codes

• behaviors

Having strong moral principles is the definition of what ethical trait?

• work ethic

• integrity

• punctuality

• accountability

Carol has a huge amount of work, and she has to complete it by Thursday in order to take a vacation day on Friday as she has planned. She decides to create a schedule for her work that will require her to stay late every day, but if she follows it she will have everything completed on time. This action shows Carol's _____.

• respect for diversity

• punctuality

• time management

• accountability

Barron has a financial report to prepare. He expected to work on it all day, but at the end of the day, it is not complete. Since it is due to the client tomorrow, he stays at work until nearly midnight to complete it. This action shows Barron's _____.

• punctuality

• ​honesty

• respect for diversity

• work ethic

What is the best reason for implementing a dress code at work?

• ​​​to give clients the correct representation of the business

• to make sure that all of the employees dress the same

• to give the employees an idea of their job duties as accountants

• to make sure that no one in the office is too comfortable

Which of the following cases would be least likely to result in a manager creating an exception in a company's dress code?

• Lila wants to wear a headscarf to work for significant religious reasons

• Sam wants to wear jeans to work because he finds dress pants uncomfortable.

• Jimmy wants to wear sneakers to work because he has a foot injury that makes wearing shoes painful.

• Felicia wants the company to allow all employees to wear casual clothing on Fridays.

​To speak with integrity, an accountant should most likely:

• reserve gossip about coworkers for outside of work.

• use negative language whenever its necessary.

• consider his or her tone of voice carefully when speaking.

• make promises regardless of whether he or she will keep them.

Which of the following practices is the best one for a manager to do consistently?

• send long emails to employees and customers regardless of the issue

• give employees their contact information for any hour of the day

• allow problems to linger so that employees can learn to solve them

• welcome employees to approach them with any problem

Which of the following is a best practice for accountants when using the telephone at work?

• rehearse what they will say before calling

• wait a few seconds before answering the phone

• speak as quickly as possible to avoid wasting time

• avoid putting the caller on hold for any reason

When sending an email to the client, an accountant should:

• make all messages short and abbreviated.

• make all messages as clear as possible.

• make all messages very long and wordy.

• make all messages as detailed as possible.