PAYMENTS 2

When a customer has an issue reentering their account information, the agent can:

• Tell the customer to call their bank

• Open a case 893 in Account Issue

• Callback the customer

• Open a case 695 under Account Issue

in order to hard verify a member through the IP history which tool do we use to verify it?

• account details

• user sign in activity

• wallet view

• checkout tool

CUSTOMER: "What type of business should I register as (Individual/Sole Proprietor/Corporation)?" AS A TEAMMATE what is the accurately question you must use with the member?

• Do you file your taxes under your name?

• Are you the owner of the account?

• Could you confirm the name of the owner?

Select all correct answer: REGARDING GETTING PAID ON MP, you can:

• customize your payouts to be daily or weekly on the Payments tab

• If a buyer opens a dispute on a transaction, funds totaling the disputed amount will be held from your Available funds

• Payouts typically takes 1-3 business days (US and CA)

• All cleared funds will generally be paid Monthly.

On day 11 that eBay are not able to collect the funds from their Available, processing on Hold funds, what we have to do?

• Sent an email to notify of owed account? Request One Time Payment

• Restrict all new buying and selling activities

• Notify of suspended Status

• Account qualify to be placed with an external Collection Agency

what is the correct fee structure for the first 200 monthly items listed on eBay?

• Insertion fee 0.35 + FVF% + .30 per order

• Insertion fee 0.35 + FVF% + .30 per item

• (No Insertion fee of 0.35) + FVF% + .30 per order

• (No Insertion fee of 0.35) + FVF% + .30 per item

On netting Phase 1. Dispute fees could. be netted?

• YES

• NO

Will I still have PayPal fees associated with my eBay transactions?

• YES

• NO

you may need to perform a hard verification, add issue 695, and/or refer to Back Office if: Select the correct answers we must follow

• Item cost Less than 2500?

• Registered more than 90 days?

• Member was not able to be verified

When Will start my payouts, after I changed my bank account info?

• one- 48 hours

• 3 busssines days

• immediatly

• i can't assure that