Communication Skills

True or False: Communication is more than just talking face to face?

• True

• False

What is Body Language?

• Postures, gestures, and facial expressions.

• The exchange of information through the use of words.

• Your words say one thing but your body language say another.

• Speak from your point of view.

Hearing, thinking about and responding to another person’s message is

• “I” Message

• Active Listening

• Body Language

• Mixed Messages

Good listening skills include what?

• Smiling and waving at people

• Yelling loud at people

• Writing in slang.

• None the above.

An example of verbal communication is:

• Phone conversation

• Posture

• Eye contact

• Writing an email

An example of non-verbal communication is:

• Sleeping

• Face-to-face conversation

• Telephone conversation

• Eye Contact

Which of following is a negative body language to use when speaking?

• Fold your arms or cross your legs

• Stand behind a lecture and keep your body hidden

• Keep your arms open and use gestures

• Do not make eye contact

Which of these is a communication skill?

• Talking at the same time as someone else

• Listening to what people say

• Putting your fingers in your nose

It is a communication between individuals in a personal relationship which builds through time and involves their thoughts and feelings to a certain level.

• Intrapersonal communication

• Public communication

• Interpersonal communucation

• Small group communication

In this type of communication you think and learn about yourself, talk and reason with yourself, and evaluate yourself.

• Public communication

• Interpersonal comunucation

• Online communication

• Intrapersonal communication