Introduction to Organizational Behavior

Organization has been defined as...

• a person considered alone, rather than as belonging to a group of people.

• a group of people who work together, like a neighborhood association, a charity, a union, or a corporation.

• a collection of elements or components that are organized for a common purpose.

• All of these

What is organizational behavior?

• Organizational behavior is the study of how people behave within groups.

• Organizational behavior is the study of how individual customers, groups or organizations select, buy, use, and dispose ideas, goods, and services to satisfy their needs and wants.

• Organizational behavior is the study of how to manage the human capital of an organization and focus on implementing policies and processes.

• Organizational behavior is the study of how train people.

Two of the greatest challenges of today's organizations are...

• Cost management and different generations

• Individual behavior and finance

• Globalization and cost management

• Different generations and globalization (diversity)

OB is the study of ___________ in the organization

• animal behaviors

• boss behaviors

• human behaviors

• customer behaviors

Importance of organizational behavior as below...

• Developing interpersonal skills

• Sharpening and refining our decisions and actions

• Personal development and understanding others through organizational behavior

• All of these

Which of the following NOT the forces of organizational behavior?

• Structure

• Social system

• People

• Sports

The nature of people consists of:

• Individual differences

• Human dignity

• Motivated behavior

• All of these

Organization structure primarily refers to ________

• how activities are coordinated & controlled

• distribution of the resources

• Office location

• the policy statements developed by the organization

Who is called manager?

• an individual that purchases another company's goods or services.

• someone that puts money into an entity such as a business for a financial return.

• someone who accomplishes goals through other people

• a person that provides something needed such as a product or service

The study and practice of how to manage individual and group behavior in business, government, and nonprofit settings is referred to as

• Internationalization

• Organizational behavior

• Scientific management

• Industrialization