1) Which one of the following not describes the purpose for manage information for Return To Work Coordinator:

• a. Maintaining up-to-date information about services and recourses in the community that might be of assistance to users of return to work services.

• b. Promoting their services to another company for hiring the return to work coordinator in managing the disability.

• c. Monitoring their program and the program environment for changes areas such as disability costs, illness and injury patterns.

• d. Providing information resources to the people they are assisting.

“ The challenges in Return To Work Coordination is not the ability of the information but”? This statement is correct exclude..

• a. How to determine what information should collected

• b. How to collect, maintain and store the information

• c. How to use information to improve service provision, productivity and decision making

• d. How to plan the extra earning for the services given

3) The information of the community resources useful to maintain it..:

• a. In individual patients file for the privacy

• b. In computer for the access

• c. In the safely and locked dower for maintain the confidentiality

• d. In a manager’s secretary card box

4) As a role of a Return To Work Coordinator, it is useful if the RTWC ..:

• a. Can provide the client with the internet address of reliable sites

• b. Can provide a medical advice for the client need

• c. Can provide the rehabilitation procedure and duration for the client

• d. Can provide the suggestion to client for going for operation if the patient need

5) In order to provide website information for the client, the RTWC must not to.. :

• a. Developed and maintained by a legitimate and recognized organization.

• b. Aimed at the specific user as a designed for physicians or medical researchers

• c. Designed to provide useful information rather than to sell specific product.

• d. Providing dates on which pages were updated and some indication of whether information is current.

6) Which statement below is true?

• a. Data and information are similar.

• b. Data represent graph and some of it showing the changes.

• c. Data tell managers everything.

• d. Data is raw.

7) Information management is?

• a. Information which is collected, stored, organized and analysed.

• b. Data which is unanalysed facts such as volume of sales, level of cost or number of customer.

• c. Data which is shown any things to the user in a raw data.

• d. Information about everything need in case management.

8) Management information system can be characterized in 4 ways, which is true except?

• a. Transaction processing systems document the exchange of goods and services.

• b. Accounting information systems are designed to collect, organize and summarize data that is use in management

• c. Decision support system involve more complex software system the analyse arrange of input and provide a likely outcome if certain decision made.

• d. Expert Systems (or artificial intelligence) are system that mimic human thinking in the sense that they can analyse a problem and learn from experiences.

9) Sheila works as a account assistant in the Chicken Rice Shop company, she has told by her boss to record the amount of selling in the computer, which program meet Sheila’s task?

• a. MS Office Power Point

• b. VBA Database System

• c. MS Office Access

• d. MS Office Excel

10) The promotion and marketing the DM program can be make by using a appropriate computer program. Which of the following is fit the need?

• a. MS Office Word

• b. MS Office Excel

• c. MS Office Power point

• d. MS Office Access