Role of Operations

Which of the following statements is incorrect?

• Production decisions impact all other divisions within the firm

• Mass production and capital intensity output require a large amount of investment

• Making customized products enables the marketing team to sell these at a higher price

• Quaternary sector firms are not involved in the production process

When a firm relies on workers to produce its output, rather than machinery, it can be described as a ______________ firm.

• Secondary sector

• Tertiary sector

• Labour-intensive

• Capital-intensive

Which of the following is NOT a measure included in the “triple bottom line” measure of sustainability?

• Social sustainability

• Legal sustainability

• Environmental sustainability

• Economic sustainability

Removing gender inequalities in recruitment (hiring) practices is an example of which of the following?

• Legal sustainability

• Social sustainability

• Ecological sustainability

• Economic sustainability

What is over-production a threat to?

• The value added process

• Social sustainability

• Economic sustainability

• Secondary sector output

What is the operations management division of an organization in charge of?

• Handling staffing matters such as recruitment, training, performance appraisals and dismissals

• Identifying customer requirements and promoting a firm’s goods and/or services

• All aspects of the production process and quality management

• All of the above

Which of the following is NOT an example of a method to achieve ecological sustainability?

• Preservation

• Recycling

• Adopting green technologies

• Eradicating discrimination

For a business to earn a profit on its sales, its production process must ___________.

• Add value

• Be capital-intensive

• Be labour-intensive

• Adopt lean production