SUTHT(001)

Smart energy-management systems can reduce hotel energy costs by up to 20 per cent

• True

• False

Smart Room service - helps to personalized suggestions based on past orders

• Yes

• No

Today more and more hotels are offering guests room access via their ......................

• Room Key

• Entry Card

• smartphone app

• None of the above

Smart marketing practises becoming the trend due to competition from ....................

• Other competitors

• Airbnb

• Travel agencies like Thomas Cook

• None of the above

A hotel’s online ratings help to predict ............

• Future bookings

• Guest Expectations

• Guest satisfaction

• All of the above

Smart Reserved Parking gives a smoother experience to guests and helps the hotels to save .........

• Labour

• Space

• Energy

• None of the above

Smart technology further shape guest experiences and expectations

• Yes

• No

................... are enabling engineering staff to predict maintenance needs based on system usage, prevent system failures and reduce the costs of operating a faulty system.

• IoT technologies

• Social Media

• AT

• None of the above