Identify 2 key factors that illustrate communicating effectively

• Having good posture

• Body Language

• Eating carrots

• Tone of voice

What would be the best way to communicate something sensitive?

Identify 2 situations where Written communication is best!

• You need to communicate quickly

• You need to communicate emotion and personality

• You need to be accurate and detailed

• You need to able to refer back to it again and again

Identify the work situation where Visual communication is best!

• Work colleagues are working remote from each other

• Training and demonstrating a new technology or skill

• Someone needs to talk about a sensitive matter

• Accurate and detailed data needs recording and passed on

There are four main types of communication used in the workplace. Which communication stated below is not one of the main types of communication?

• Visual

• Non verbal

• Active Listening

• Written

Is listening a skill?

• No

• Yes

The biggest contributor to Poor communication is?

• Body Language

• Tone of voice

• Eye contact

• Not Listening