Managing School Change

Selecting people who accept change is a way to overcome resistance change

• True

• False

The four functions of management is being carried out by an individual called_________?

• Supervisor

• Manager

• Subordinate

• President

Change is?

• To cause to be different

• To cause to be the same

• Easy

• Rare

What are some common reactions to change?

• All of these

• Denial

• Indifference

• Anger

Which statement is true regarding resistance to change?

• Resistance to change can result in loss of employee loyalty and motivation, increased errors or mistakes and increased absenteeism.

• Group reasons to resist change are: habit, security, economic factors, fear of the unknown and selective information processing.

• Resistance to change can take the form of a covert and immediate response, such as voicing complaints and engaging in job actions.

• Individual sources of change include: structural inertia, limited focus of change, group inertia, threat to expertise, threat to power relationships and threat to resource allocations.

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Who is an innovator?

• likely to include more leaders of opinions than other groups, are typically younger, have a higher social status and financial lucidity, are more educated

• adopt an innovation after the average member of the society and approach innovation with a high degree of scepticism after most of the community has accepted the idea, typically have below average social status, low financial lucidity and little opinion leadership

• the first individuals to adopt and have the following characteristics: risk takers, young, highest social class, financial lucidity, sociable and close contact to scientific sources and other innovators

April believes that people’s actions are guided by 'owning the decisions that are made'. Hence, she makes every effort to include her employees in defining problems, coming up with solutions and implementing those solutions.

The type of change strategy April most likely employs is:

• training

• coercion

• communication & education

• participation

What statements are true of planned change?

• The activities that are proactive and purposeful; they are intentional, goal-oriented activities.

• The goals of planned change are improving the ability of the organisation to adapt to changes in another environment and changing employee behaviour.

• The change agents are people who react to and assume the responsibility for managing change activities.

• Is accidental in nature.

Which of the following best describes Which of the following best describes organizational culture?

• Geographic location of the workplace

• The collective behaviors of individuals within an organization

• Organizational procedures, manuals and dress codes

• Superficial details indicating how things are done

An organizational culture in which people believe to be superior to the organization:

• Person culture.

• Task culture.

• Power culture.

• Role culture.