Forms and Formats used in Front office

The form used to enter room reservations in small hotels is called as

• Hotel diary system

• Hotel reservation

• Booking form

• None of the above

The form used at the time of check in for every guest is called as

• Registration card

• Reservation card

• Check in card

• All of the above

A format needs to be filled for every foreigner guest staying in a hotel is called as

• C Form

• Registration form

• D Form

• None of the above

A card which represents that the guest is a resident guest of the hotel is called as

• Resident card

• Key card

• Reg Card

• All of the above

When a hotel receives a payment from the guest and needs to provide a proof for the same, we use

• Receipt form

• Acknowledgement form

• Book form

• None of the above

The form helps keep a correct count of the luggage being brought to the hotel by every guest

• Errand card

• Bell desk card

• Bell boy card

• All of the above

When the hotel front office needs to send information to other departments related to guests special request, we use

• Notification slips

• Reminder slips

• Movement slips

• Special request slips

This form contains all information about every credit service received by the guest and can be used to make the final bill of the guest

• Guest folio

• Guest bill

• Guest record

• None of the above

In case a hotel has fallen short in providing a particular service then we give some advantage to the guest in his final bill, in order to keep a track of the same we prepare

• Allowance voucher

• Discount voucher

• Paid out voucher

• All of the above

When the hotel has to make payment to an outsider on behalf of the guest, we prepare a form and it is called as

• Paid out voucher

• Allowance voucher

• Discount voucher

• None of the above