Team Leader MCQ EPA

A characteristic of autocratic leadership in project management is that

• The team leader makes all the decisions and has full control over the project

• Team members make their own decisions and are fully responsible for their project tasks

• The team leader takes into account the opinions and ideas of team members and decisions are made collectively

• Team members are asked to focus on the political arena in which the project team operates

Who is responsible for ensuring that a worker is eligible to work within the UK when joining a company?

• The local council

• The company employing the worker

• HMRC - Her Majesty’s Revenue and Customs

• The police

Change management is a structured approach for ensuring that changes are thoroughly and smoothly implemented, and that the lasting benefits of change are achieved. What two critical elements must be included in the initial planning?

• Communication and resources

• Reward and recognition

• Critical path analysis and GANTT chart

• Performance management and grievance procedure

You have reviewed a piece of work that a member of your team has completed and have found issues with their attention to detail. The most appropriate way to manage this situation is to:

• Tell them over email to review the piece of work again and invite them to ask you for a meeting to discuss if they need to

• Arrange a one-to-one meeting with the team member to go through the issue with them face-to-face

• Wait until the next appraisal comes around and bring up the issue as part of a formal performance management process

• Correct the problems yourself and if it happens again arrange a one-to-one meeting to emphasise the importance of attention to detail

A key benefit to the coaching style of management is that it

• Creates a personal bond between the coach and coachee, focussing on building a sense of trust, and boosts morale

• Allows the manager to focus on the coachee’s training needs, professional development and motivation

• Is the most appropriate to solve problems with disruptive team members

• Means employees maintain a fast pace to keep up with the needs of the business

After undertaking a performance management review for poor performance with a team member, how long should you wait before reviewing if the person has improved?

• You should discuss the time period with your manager and agree a time that is convenient for the business

• One month after retraining and additional coaching has taken place

• A time period determined by the employee as to what they felt they could achieve

• A reasonable amount of time for the retraining and other support mechanisms to show improvement

.Which of these definitions accurately defines the term ‘real-time’ when referring to data management?

• Real-time is where a specific amount of time is detailed by the system’s IT manufacturer for processing the data in order to generate management reports

• Real-time is where the data is processed and available to managers immediately and therefore giving managers timely information to act upon

• Real-time refers to using GMT (Greenwich Mean Time) when refering to all times on data reports so that all reports generated from any country are working to the same time zone

• Real-time is a term used by IT providers that indicates the time that it will take to install a data management system into a business and the business’s customer being completely satisfied

When an engagement level is assessed as neutral, the stakeholder is:

• unaware of the project

• resistant to project changes and keen to support the status quo

• supportive of the changes being brought about by the project

• aware of the project but neither resistant nor supportive

You have been asked to project manage a relocation of your office to a new site and, as project leader, you have selected 4 people to assist you. To maximise the chances of a successful project, they have been selected because:

• They all have full-time employment contracts, enjoy a challenge and have their own vehicle

• They are all excellent workers and always finish their work ahead of schedule

• They each have particular skills that are required to complete the task

• They all have expressed a desire for professional development opportunities

The most appropriate description of an organisational culture is:

• the way employees feel about the organisation, which then influences their relationship with customers

• the diversity of the employees within the organisation

• that it is based on how team members get on with one another

• a system of shared values and beliefs, led by managers, which governs how employees behave