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Robby's Management Final Exam: Nearpod

Authored by Carmina Sibeto

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Professional Development

Used 16+ times

Robby's Management Final Exam: Nearpod
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30 questions

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1.

MULTIPLE SELECT QUESTION

45 sec • 1 pt

Which of the following statements are actions that can help navigate change management ni a pharmacy organization?

be available for questions

focus on the positive

short-term wins are not necessary in change

reward employees who take charge

2.

MULTIPLE SELECT QUESTION

45 sec • 1 pt

What is the impact of stress in the pharmacy and pharmacists?

job dissatisfaction

lower commitment to the profession

fatigue can lead to medication errors

higher job retention within a company

3.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Which of the following is not a skill necessary for conflict resolution?

listening

questioning

avoidance

nonverbal communication

4.

MULTIPLE SELECT QUESTION

45 sec • 1 pt

Which of the following are ways to prevent conflict in you pharmacy organization?

satisfy your employees while neglecting your own concerns

be consistent in your performance reviews

not paying attention to the conflict because it will resolve itself

discuss issues openly before they become problems

5.

MULTIPLE SELECT QUESTION

45 sec • 1 pt

Identify the "three components" of change" listed below.

scope

panic

depth

duration

6.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Poor staffing by management can lead to what type of stressor?

encounter stress

situational stressor

anticipatory stressor

appraisal stressor

7.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Shorter-cycle performance reviews guarantee continuous feedback and are the preferred choice of millennials.

True

False

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