What does a Track & Trace agent do?

• Schedule appointments

• Negotiate Rates with Carriers

• Make sure that everything that was planned to move the cargo is being executed

• Make sure that everything that was planned to palletized and move the cargo is being executed

Driver must be empty two hours before pickup​ to dispatch it.

• True

• False

When truck is loaded, in and out times must be noted in the POD.

• True

• False

What info needs to be retrieved if a driver has been already loaded?

• Current Location and ETA to the shipper

• In & Out times, current location, ETA to the receiver

• In & Out times, current location, OS&D, ETA to the receiver?

• Out time, current Location, additional services?

What happens if a driver arrives at the shipper with the wrong equipment?

• Carrier will load the cargo anyways

• Shipper will refuse the driver

• Shipper will load the cargo

• Carrier will refuse the driver

You can calculate a driver's ETA to a facility with the following equation:

• ETA = Miles/Speed

• ETA= Speed/Miles

• Miles = Speed/ETA

• Mile = ETA/Speed

Tags

CCSS.HSA.CED.A.4

What are the parties involved when we are tracking shipments?

• Customer and Carrier

• Carrier and Accounting dept

• Accounting dept and Customer

• OS&D dept

• Sales & Carrier Representative

Can a driver be dispatched if he's still working on his previous load?

• True

• False

Track & trace agent must contact the dispatcher or the driver and get an update on the location of the load, in and out times, or any other, depending on the status​.

• True

• False

The "Do not call carriers" are the ones that can only provide updates via phone or email.

• True

• False

• Maybe