مهارات تواصل-مصطلحات الفنادق-دَرْب

Majd : Can I pay by......, please?

• Key card

• Cash

• Credit card

• Business card

Majd : Please...... The light, I need to study.

• Turn off

• Close

• Make

• Turn on

Majd : Please ask at the hotel........

• Registration

• Reception

• Reservation

• Lift

Majd : good morning. How can I help you?

B: I’d like to make a.......... , please.

• Reservation

• Check-in

• Registration

• Change details

Majd : Hello. This is room 506. Can I have another........... , please?

• Towel

• Window

• Bathroom

• Wardrobe

Majd : Where are your clothes?

B : They’re in the....... .

• Window

• Shower

• Wardrobe

• Television

Majd : How do I open the door of my room?

B: You put the....... in first.

• Credit card

• Cash

• Key card

• Passport

Majd : Please close the........ before you leave the room

• Shower

• Light

• Television

• Window

Majd : Can you........ my bags up to my room, please?

• Carry

• Open

• Close

• Turn on

Majd : Please fill in this...... form.

• Reservation

• Registration

• Key card

• Credit card