مهارات تواصل-سيناريوهات الفنادق-دَرْب
Authored by Majd Maher
English
University
Used 314+ times
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30 questions
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1.
MULTIPLE CHOICE QUESTION
45 sec • 1 pt
Majd : Can I help you?
B:...........
I'd like to check-out please
Yes, that's right
That's correct
Cash, please.
2.
MULTIPLE CHOICE QUESTION
45 sec • 1 pt
Majd: See you again soon we hope.
B:........
Thank you
No problem
Hello
I'd like to check-out
3.
MULTIPLE CHOICE QUESTION
45 sec • 1 pt
Majd:Would you like the porter to help you?
B:.....
No, thanks
Two nights please
Yes, I'd
No, please
4.
MULTIPLE CHOICE QUESTION
45 sec • 1 pt
Majd:Is there a lift?
B:.......
It's over there on the right
It's in the morning
The stairs are over there
It's between the reception
5.
MULTIPLE CHOICE QUESTION
45 sec • 1 pt
Majd : Would you like a twin or a double room?
B:....
Can I have a single, please?
No, thanks
Can I have a room, please ?
Yes, please
6.
MULTIPLE CHOICE QUESTION
45 sec • 1 pt
Majd : Do you have your passport and credit card ?
B:......
Yes, here you are
Yes, here they are
Here you are.
All answers are possible
7.
MULTIPLE CHOICE QUESTION
45 sec • 1 pt
Majd : I’d like to check out, please.
B:.....
Yes, here it is.
Here's your key card
Certainly, have you got your key card?
Do you have any bags?
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