Axis Bank - Design Thinking

What do you see in this picture?

• Bitcoin Vending Machine

• Credit Card Vending Machine

• Insurance Vending Machine

• Smartphone Vending Machine

Who is the pioneer of "Smile to Pay", a payment system using facial recognition technology?

• Amazon

• Alibaba

• Google

• Wells Fargo

Which Bank’s Virtual Assistant is known as Sia?

• State Bank of India

• ICICI Bank

• Citi Bank

• HDFC Bank

What do you see in this picture?

• IRA 2.0 Humanoid of HDFC Bank

• Pepper Virtual Assistant of HSBC Bank

• Erica Humanoid of Bank of America

• Ceba Humanoid of Commonwealth Bank

What is the first step in Design Thinking?

• Empathize

• Observe

• Ideate

• Define

Which of the following is NOT a part of the Emo Grid?

• Hear

• Gain

• See

• Social Comments

What does D stand for in the DFV framework to analyse ideas?

• Desirability

• Decision

• Define

• Discipline

State true or false. The various stages of design thinking are fixed and linear.

• True

• False

What is the last step in the design thinking process?

• Test

• Execute

• Feedback

• Prototype

Which of the following methods can be used to collect customer data in the observation stage?

• Conducting detailed interviews

• Surveys

• Focus group discussion

• Monitoring responses on social media