"Seven Habits" Quiz 6

What is the deepest need of the human heart?

• To understand.
• To be understood.
• Love.
• Attention.

Which is not a key to genuine listening?

• Listen with your eyes, ears, and heart.
• Stand in their shoes.
• Turn away from conversation.
• Practice mirroring.

What shouldn't you do when seeking to understand?

• Advise.
• Probe.
• Judge.
• All the above.

What are ways in which we do not communicate well?

• Spacing out.
• Pretend listening.
• Selective listening.
• All of the above.

Which type of poor listening is this scenario?
Someone is talking and you are thinking about how bad their actions are.

• Spacing out.
• Selective listening.
• Self-centered listening.
• Judging.

Habit #5 suggests that we should listen to everyone  _____________.

• Sincerely.
• Quietly.
• Willingly.
• Faithfully.

If you have two ears and one mouth, you are practicing Habit # _____.

• 2
• 3
• 4
• 5

Habit #5 is...

• Seek first to understand, then to be understood.
• Seek first to understand, then be understanding.
• Seek first to be understood, then to understand.
• Seek first to be understood, then be understood.

If we practice all 7 Habits we will be...

• Tired.
• Successful.
• Unlucky.
• Finished with reading this book.

Fill in the blank: "People don't care how much you know until they know how much you (a)   ."