Your Brand Is You/Professionalism in the Workplace

Which of the following is NOT an area of foundational knowledge that retailers look for in all employees.

• Reading

• Writing

• Sales skills

• Math

Tags

CCSS.RI.11-12.7

CCSS.RI.9-10.7

CCSS.RL.11-12.7

CCSS.RL.8.7

CCSS.RL.9-10.7

Which of the following describes a communicator who is straight to the point?

• Analytical

• Intuitive

• Functional

• Personal

Tags

CCSS.RL.9-10.3

CCSS.RL.6.3

CCSS.RL.8.3

CCSS.RL.7.3

CCSS.RL.11-12.6

Which of the following describes a communicator who wants process, detail, timeliness, and well-thought-out plans?

• Analytical

• Intuitive

• Functional

• Personal

Tags

CCSS.RL.9-10.3

CCSS.RL.6.3

CCSS.RL.8.3

CCSS.RL.7.3

CCSS.RL.11-12.6

Which of the following describes a communicator who wants to hear about big-picture ideas?

• Analytical

• Intuitive

• Functional

• Personal

Tags

CCSS.RL.9-10.3

CCSS.RL.6.3

CCSS.RL.11-12.3

CCSS.RL.7.6

CCSS.RL.8.6

Which of the following describes a communicator who values relationships and connecting with people?

• Analytical

• Intuitive

• Functional

• Personal

Tags

CCSS.RL.8.3

CCSS.RL.2.6

Suppose that Bill and JoAnne are sales associates at a retailer. Bill says to JoAnne: "I'm not getting to work the shifts that I want--I can't believe that Alexis only gave me 6 hours this week. I don't even think I can make my rent this month if this doesn't change." What's the problem that Bill is facing?

• He doesn't like the times when he works.

• He isn't getting assigned enough hours and worries about the financial consequences of having a lighter schedule than he expected.

• He doesn't like his manager.

• He wants to work in a different part of the store.

Tags

CCSS.RL.9-10.3

CCSS.RL.6.3

CCSS.RL.11-12.3

CCSS.RL.7.6

CCSS.RL.8.6

Which of the following is NOT a concept that helps you manage your time effectively?

• Organizing

• Prioritizing

• Procrastinating

• Focusing

Part of effective time management is prioritizing tasks. Which of the following is NOT a code that you would use when setting priorities?

• Do

• Delegate

• Designate

• Delay

Tags

CCSS.RI.11-12.3

CCSS.RI.11-12.5

CCSS.RI.9-10.3

CCSS.RI.9-10.5

CCSS.RI.8.3

Making SMART goals is important. SMART stands for

• Several/Multiple/Active/Reasonable/Tested

• Specific/Measurable/Achievable/Results-Oriented/Time-Based

• Stinging Jinx/Magic/Abracadabra/Revelio/Tarentallegra

• Sales-Oriented/Money-Oriented/Absolute/Ready/Trusted

Tags

CCSS.RI.11-12.3

CCSS.RI.11-12.5

CCSS.RI.9-10.3

CCSS.RI.9-10.5

CCSS.RI.8.5

Which of the following is a SMART goal?

• "I will improve my sales."

• "I will increase my monthly sales volume by 20% by the end of March."

• "I will increase my sales volume until my manager is happy with my performance."

• "I will increase my monthly sales volume every month."