SBM4202 Week 10 Afternoon Session, T1, 2021

The strategic management of IS/IT is also concerned with its implementation: managing programmes and projects, acquiring and using new applications, achieving business change, deploying technology, delivering IT services etc.

• Agree

• Disagree

• Maybe

• Undecide

________does not take place in a vacuum, but within an organizational context, and needs to be continually updated to reflect changing business and IS/IT environments.

• The strategy

• Strategic analysis

• Innovation

• The strategy process

Required to ensure that plans and their implementation are appropriate for the strategic direction or to enable changes of direction should achievement prove impossible

• Feedback

• Control mechanisms

• Feedback and control mechanisms

• The strategic management requirement

Many organizations have suffered the consequences of lack of coordination in IS/IT management, which can cause the existing (and potential) application portfolios effectively to disintegrate.

• Agree

• Disagree

• Maybe

• No opinion

_______ are also being held to account for the benefits and value delivered from IT spend

• CIOs

• CEOs

• CFOs

• All of the above

________is well established as a key component of corporate management, partly due to the frequency of corporate scandals, particularly since the turn of the century

IS/IT governance is concerned with promoting consistent and coherent decision-making behaviour across an organization regarding information systems and technology in order to maximize the value the organization derives from IS/IT. This is not just in relation to decisions made by IS/IT management.

• True

• False

• Maybe

• Undecide

Business executives also need to be aware of the IS/IT impact of their decisions, to ensure they are in the best interests of the whole organization, not just for their department or business area.

• Agree

• Disagree

• Undecide

• Prefer not to say

Establishing_______ for IS/IT entails the allocation of accountabilities and responsibilities, defining processes, setting policies, establishing committees and other cross-organizational forums, determining appropriate metrics, and creating mechanisms to bring business and IT managers and users together in decision-making processes.

How the decision will be made to enable consistency in decision making and resource allocation. For some IS/IT decisions, a policy or standard may be specified, defining the degrees of discretion decision makers have and which other individuals or groups have input into a particular decision.

• Responsibility

• Authority

• Process

• Coordination