Law & Order Unit 8-Consumer Law

What is the end result of an economic change like a rise in gas prices?

• Oil and gas companies make more profits.

• Transportation becomes cheaper and more efficient.

• Prices of grocery store items go down.

• Consumers’ budgets become more limited.

Consumer law is most concerned with which sector of society?

• economy

• education

• housing

• safety

When a product is recalled, what consumer right is being protected?

• right to information

• right to be heard

• right to safety

• right to choices

Monopolies must violate which basic consumer right?

• right to information

• right to be heard

• right to safety

• right to choices

A toaster is found to create sparks that can cause fires, even when used properly. Irene experiences a kitchen fire due to this, and sues the toaster manufacturer. Under which basic consumer right is she entitled to money?

• right to information

• right to be heard

• right to consumer education

• right to redress

Websites like Yelp.com allow consumers to leave reviews for products; even storefronts like Amazon.com allow for comments and ratings. What basic consumer right is served by these sites and features?

• right to information

• right to be heard

• right to consumer education

• right to redress

Miguel is shopping in a store and sees a mug that has a “Made in the USA” label on it. He later finds out that the parts of the mug were actually made in other countries and the label was misleading. What basic consumer right was violated by this sticker?

• right to information

• right to be heard

• right to consumer education

• right to redress

Gretchen buys a rechargeable mini-fan that claims to be easily chargeable through a simple USB cord. She buys the fan, but when she gets home, she finds that there is no battery in the device; she is expected to find and buy a suitable battery herself. Nothing on the box indicated this or told her what kind of battery she even needed. Which of her consumer rights was most violated?

• right to choices

• right to basic needs

• right to consumer education

• right to a healthy environment

The imaginary country of Hyrule is mostly desert, with a small oasis. The oasis is owned by Aziza. Aziza has a grudge against red-heads, and refuses to sell water from the oasis to them. What basic consumer right would Aziza by most violating with this practice?

• right to choices

• right to basic needs

• right to consumer education

• right to a healthy environment

Which of the following consumer responsibilities most reflects the ability of merchants to trust the consumer?

• courtesy

• integrity

• sensibility

• education