CSS 12 - 1st - 3rd Quarter Summative Test

Is an approach to locate the cause and faults in a computer system.

• Troubleshooting

• Debugging

• Maintenance

• Reformatting

Troubleshooting is cannot be honed over time because every time an issue is resolved, skills on troubleshooting are also improved.

• True

• False

What are the simple process or guidelines when troubleshooting a computer system? (Select 2 answers).

• Identify the root of the problem

• List probable causes of the issue

• Back up data after reformatting

• Do not check system functionality

A computer technician must be knowledgeable in the fundamentals of computer to solve a problem with regard to computer.

• True

• False

Is a regular and systematic inspection, cleaning, and replacement of worn parts, materials, and systems of a computer.

• Preventive Maintenance

• Troubleshooting

• Debugging

• Automatic Repair

One of the purposes of preventive maintenance is to reduce the probability of hardware or software problems by systematically and periodically checking hardware and software to ensure proper operation?

• True

• False

In computer troubleshooting, make sure to prevent data loss when attempting repairs.

• True

• False

___________ protection is one of the first steps of computer troubleshooting.

• Data

• Image

• Storage

• Folder

A technician can be blamed by a client or held liable if data loss occurs because of improper data handling.

• True

• False

Is the copy of data on a computer or hard drive that is saved to an external media such as a CD/DVD, Flash Drive, etc.

• Backup

• Copy

• Storage

• Replica